Specialising in the world of sales, marketing, digital, SaaS and occasionally drifting into health, fitness, rugby or cycling. A compendium of triviality.
It’s been almost eight years since I last blogged on patience. Back in Thailand, patiently waiting for our Australian work visas, I wrote, “Patience is keeping going, being active and productive when progress is hard and slow. It’s the capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset.” This reflection, sparked by a recent sermon on Apostle Paul’s teachings on patience, revisits and expands upon those early musings. You can revisit those thoughts in my initial article on LinkedIn, “Patience” by Paul Dobinson.
Modern Science Meets Ancient Wisdom
In an era obsessed with instant gratification, my personal odyssey—spanning continents, career shifts, and the challenges of parenting and pet ownership—offers a compelling case for patience. But research supports this ancient virtue too. A recent study by the University of Pennsylvania found a strong correlation between patience and better decision-making, particularly in complex situations. This echoes the Apostle Paul’s emphasis on patience as an active, steadfast endurance, a quality applicable to everything from training our rambunctious Staffordshire Bull Terrier, Jock, to navigating the complexities of managing in the ever-evolving post-COVID world. Reflecting on these themes, I explored the importance of resilience, closely tied to patience, in my piece “Wine Not Whine: Charting a Resilient Path Through Life’s Varied Terrain”.
Patience in Leadership: A Multifaceted Approach
Leadership demands patience, a truth as old as time. The Harvard Business Review consistently highlights the importance of patience in fostering innovation and guiding teams through transformation. For instance, Anne Wojcicki’s leadership at 23andMe is a prime example of patience in action, guiding her team through major restructuring with a focus on clear communication and well-being. Leadership expert Simon Sinek’s perspective, “Patience is not simply waiting. It’s about staying calm, focused, and determined while you work towards your goals,” resonates with the leadership lessons shared in my blog, “Nurturing Growth and Resilience: Business Lessons from the Forest”, where the slow and steady approach of trees mirrors effective leadership practices.
Strategic Patience in Business: Beyond the Immediate
The lesson of strategic patience learned during our visa wait became a cornerstone of our business practices. Forbes emphasizes the importance of prioritizing long-term goals over short-term gains, a principle that aligns with the biblical notion of waiting for the right time. My experiences and reflections on patience in negotiation, especially with family, offer practical insights into applying patience strategically in business, as discussed in “Mastering the Art of Negotiation: From Complex Deals to Toddler Tantrums”.
Cultivating a Culture of Patience: From Personal to Professional
Integrating patience into your organisation can dramatically enhance workplace dynamics. The Journal of Organisational Behaviour’s study demonstrating patience’s positive impact on employee satisfaction and retention underscores the importance of a patient approach in leadership and management, echoing the principles outlined in my negotiation article.
The ROI of Patience: Personal Journeys to Professional Paradigms
Our experiences navigating a new country, building a career, and managing a young family amidst global uncertainty highlight the invaluable return on investment (ROI) of patience. This journey, from visa applicants to Australian citizens and established professionals, exemplifies the transformative power of patience, a theme explored across my writings.
Integrating Life’s Lessons into a Cohesive Strategy
From the serenity required in training Jock, to the endurance needed in parenting a four-year-old, and the adaptability demanded in overcoming cultural hurdles, each experience illustrates the broad applicability of patience. These narratives, together with the wisdom of ancient scriptures and modern research, underscore patience as an essential life skill and strategic business asset.
Conclusion
Our journey, enriched by challenges and learning opportunities, reaffirms the timeless value of patience. Through the lens of scripture, the daily grind of parenting, or the strategic considerations of career building, patience emerges as a pivotal force, guiding us to embrace the present with wisdom and navigate the future with foresight. Patience, in
“The most powerful person in the world is the storyteller. The storyteller sets the vision, values, and agenda of an entire generation that is to come.” – Steve Jobs
In the heart of the Salesforce ecosystem, where innovation, trust, and collaboration illuminate the path to success, storytelling emerges as the quintessential craft. My journey into the realm of Salesforce, particularly within Alliances and Channels, aligns seamlessly with my personal passion for storytelling—a passion that recently culminated in authoring a novel, “Bermuda Sunset: Love, Mystery, Secrets”.
This narrative prowess has now found its professional canvas, where “CRM + AI + Data + Trust” weave together the fabric of our collective story with our partners.
The Quintessence of Storytelling in Building Salesforce Alliances
The ethos of storytelling at Salesforce transcends the conventional boundaries of communication, morphing into a strategic cornerstone of our business and partnership model. As we navigate through the alliances landscape, storytelling is not merely a tool but a shared language that fosters deeper connections, mutual understanding, and a cohesive vision for the future.
Inspired by Seth Godin’s notion of becoming an indispensable “Linchpin,” the role of storytelling in professional selling and forming alliances is revolutionised. Godin’s vision encourages us to leverage our unique storytelling abilities to become irreplaceable within our networks, emphasising the value of personal connections and shared experiences (Seth’s Blog).
Crafting a Tapestry of Success Through Collaborative Narratives
At Salesforce, our initial narrative introduces the groundbreaking synergy of CRM + AI + Data + Trust. However, the storyline gains depth and dimension as our partners infuse their unique narratives, enriching the plot with diverse perspectives and innovations. This collaborative storytelling does more than chronicle our journey; it underscores the transformative outcomes and successes achieved through our partnerships.
The integration of our partner’s narratives into our own is crucial, transforming our story into a collective saga that highlights the tangible impacts of our collaborations. These stories not only reinforce the value of our partnerships but also demonstrate the transformative power of our combined efforts to the broader marketplace.
Enriching Our Collective Storybook: A Fusion of Narratives and Outcomes
Visualise the Salesforce and partner ecosystem as an evolving storybook. Each partnership adds a new chapter, complete with unique challenges, characters, and victories. Yet, without showcasing the tangible outcomes and successes of these collaborations, our story remains incomplete. It is through the meticulous weaving of our partner’s contributions into our narrative that we construct a compelling, outcome-driven story, celebrating the collective achievements and the profound impact we have on our clients.
Cultivating a Storytelling Culture Within Salesforce Alliances
To nurture this storytelling culture, particularly in the realm of alliances, we must:
Embrace Transparency and Authenticity: Genuine stories resonate the most. Sharing the reality of our journeys, encompassing both triumphs and trials, lays the groundwork for trust and authenticity in our partnerships.
Listen and Adapt: Exceptional storytellers are also attentive listeners. By valuing our partner’s stories and integrating their experiences into our narrative, we craft a story that is inclusive and far-reaching.
Celebrate Diverse Voices: Each partner contributes a distinct narrative. Valuing these varied perspectives enriches our collective storytelling, fostering innovation and creativity.
Train and Empower: Equipping our team with the skills to tell compelling stories is vital. This includes training in narrative building, presentation techniques, and strategic storytelling application.
Forging Ahead with Shared Stories
As we continue to build and nurture our partnerships within Salesforce, storytelling stands as our most powerful tool. It enables us not only to connect and collaborate more effectively but also to envision and create a shared future of success. Through every alliance, every partnership, we have the opportunity to add to our shared narrative—a narrative that is continually evolving, embracing new chapters of innovation, growth, and collective triumph.
In the vibrant world of Salesforce alliances, our dedication to storytelling is more than a strategy; it’s a commitment to weaving together our journeys, crafting a tapestry of shared achievements and a future replete with endless possibilities.
Every four years, February 29 not only adds an extra day to our calendars but also presents a pivotal opportunity for businesses to pause, reflect, and strategically plan for the future. This additional day is a reminder of humanity’s ongoing quest for precision and alignment, both with the natural world and within our professional endeavours.
Understanding the Historical Context and Business Implications
The leap year, refined by Julius Caesar to correct the calendar year with the Earth’s solar orbit, highlights a tradition of adaptation and precision. This practice of recalibrating our systems to maintain harmony with the universe serves as a powerful metaphor for businesses today: the importance of continually aligning our strategies with the evolving market landscape and our core values.
The Power of Strategic Reflection
Before delving into the specifics of setting SMART goals, it’s worth noting the significant benefits strategic reflection and goal setting bring to businesses. Research and case studies have shown that organisations that regularly evaluate their strategies and set clear, actionable objectives are more likely to achieve long-term success and adaptability in a changing market. This process of reflection not only helps in identifying areas for improvement but also in reinforcing the strategies that work well.
Introducing SMART Goals
SMART goals, a framework for setting clear and achievable objectives, stand for Specific, Measurable, Achievable, Relevant, and Time-bound. This approach ensures that goals are not just ambitious but also aligned with the company’s strategic vision and practical realities.
Specific Steps for Setting SMART Goals
Specific: Clearly define the scope of your goals. For example, if a business is looking to implement hyperautomation, this could mean identifying specific operational processes for automation.
Measurable: Establish clear criteria for measuring progress towards each goal. For example, in enhancing data quality, define the metrics for success, such as error rates or completeness.
Achievable: Set realistic goals. For example, begin AI initiatives with manageable projects that can demonstrate value and feasibility.
Relevant: Ensure each goal aligns with your broader business objectives and strategic vision, contributing to overall growth and innovation.
Time-bound: Assign a clear timeline for achieving each goal, providing structure and urgency to the initiative.
Actionable Strategies for Hyperautomation and AI
Building on my examples above, turning the concepts of hyperautomation and AI into actionable strategies involves starting with a thorough assessment of current processes to identify automation opportunities that can deliver significant efficiency gains. For data quality, regular audits to identify and rectify data inaccuracies are essential for maintaining the integrity of decision-making processes.
Conclusion
As February 29 approaches, let’s embrace it not merely as an extra day but as a strategic milestone for reflection, goal setting, and innovative planning. This leap day is an opportunity to recalibrate and align our business strategies for enduring success. By incorporating the lessons of history and applying them with foresight and precision, we can navigate the complexities of today’s business environment with confidence.
Having recently finished “The Boys in the Boat,” I’m struck by the powerful leadership and management lessons embedded within the narrative, set against the challenging backdrop of the 1930s. This era, marked by the Great Depression and rising global tensions, presents a stark canvas that brings the story’s themes of harmony, balance, and rhythm into sharp relief. These themes are not only vital in the realm of competitive sports but also resonate deeply with the challenges faced by leaders and managers in today’s complex business environment.
The historical context of the book adds a rich layer of complexity, illustrating how adversity and challenge can forge unparalleled teamwork and leadership. The rowers’ journey to Olympic gold, amidst economic hardship and geopolitical strife, underscores the timeless nature of their achievements and the universal applicability of the lessons learned.
Harmony: In the context of leadership and management, harmony represents the delicate art of blending diverse talents and personalities into a cohesive unit. The book illustrates how differing backgrounds and strengths, when aligned towards a common goal, can achieve remarkable outcomes. This lesson is particularly relevant for leaders striving to foster an inclusive culture where every team member’s contribution is valued and leveraged. The challenge lies in navigating interpersonal dynamics and aligning individual goals with the organisation’s mission—a task that requires empathy, clear communication, and a shared sense of purpose.
Balance: The concept of balance, as demonstrated by the rowers’ need to maintain both physical and mental equilibrium, mirrors the multifaceted role of leaders in managing competing priorities. Leaders must balance short-term demands with long-term strategic goals, stakeholder expectations with team capabilities, and innovation with operational stability. Embracing the “Stockdale Paradox,” which entails confronting the harsh realities of the present while remaining steadfast in the belief of eventual success, can guide leaders in navigating these tensions. This balance is crucial in making informed decisions that ensure the resilience and sustainability of the organisation.
Rhythm: Establishing a rhythm in leadership involves setting a consistent pace for the team, one that harmonises the urgency of deadlines with the need for thoroughness and quality. Just as the rowers found a collective cadence that maximised their efficiency, leaders must cultivate an environment where workflows are streamlined, and communication is fluid. This rhythm enables the team to operate with a sense of predictability and structure, even in the face of uncertainty, allowing for agility and responsiveness to emerging challenges.
The story of “The Boys in the Boat” serves as a poignant reminder of the enduring principles of effective leadership and management. As we reflect on these lessons, I encourage fellow leaders and managers to consider how the themes of harmony, balance, and rhythm manifest within their own teams and organisations. How do you foster a harmonious work environment that embraces diversity and drives collective success? In what ways do you balance the pressing needs of the present with the strategic vision for the future? And how do you establish a productive rhythm that ensures your team’s resilience and adaptability?
I invite you to share your insights and experiences in the comments below. Let’s engage in a dialogue that not only celebrates the achievements of the past but also applies these timeless lessons to the leadership and management challenges of today, guiding our teams towards a future marked by unity, stability, and sustained progress.
Introduction: In the whirlwind of modern life, juggling work, family, and health can feel like a circus act. But, as I’ve discovered, it’s not only possible to fit exercise into a hectic schedule, it can also be a lot of fun! Drawing from my own experiences and a sprinkle of wisdom from industry gurus, I’m excited to share how I keep fit while keeping up with life’s fast pace.
“Maintaining friendships. Building a great company. Spending time w/family. Staying fit. Getting sleep. Pick 3.“
~ Randi Zuckerberg
The Importance of Exercise: We all know exercise is the secret sauce for mental sharpness and physical health. The American Heart Association suggests a hearty 150 minutes of moderate exercise weekly, yet a CDC survey shows only 23% of us hit that mark. Clearly, we’re all in the same boat, trying to row with too few hours in the day.
My Personal Strategies:
Work-Exercise Integration:
Taking a leaf out of Tim Ferriss’s “The 4-Hour Workweek,” I’ve turned my home office into a mini-gym. Picture this: peddling away on my Zwift, while diving into the latest on Salesforce+ or watching an on-demand webinar – it’s multitasking (multi-cycling?) with a fitness twist!
Mindful Movement:
Embracing Robin Sharma’s “The 5 AM Club,” my day kicks off with a dog walk (although not yet at 5am!) that’s more zen than chore. It’s my ‘me time’ to soak in the morning vibes and prep for the day – a small step for fitness, a giant leap for mindset!
Family Fitness:
Inspired by Stephen Covey’s wisdom, family time is also fitness time. On rainy days our living room transforms into a dance floor with Nintendo Switch sessions, proving workouts can provide family hilarity. Otherwise we are getting outside to kick a ball or ride bikes. I want to be a roll-model to my son, and one important part of that is showing him that exercise is an essential part of my life, and also something we can do together.
Social Exercise at Work:
Channeling Laura Vanderkam’s ethos, I started a run club at work (which needs a New Year reboot!) It’s our way of mixing fitness with friendly banter – who knew networking could be so sweaty? Hit me up if you ever want to turn one of our meetings into a walk or run together, or want to join the A&C run club.
Efficient Workouts:
On those jam-packed days, I rely on apps like FitBod for a quick fitness fix. It’s the espresso shot of exercise – short, sharp, and surprisingly effective.
Social Sports:
Incorporating social elements into your fitness routine can enhance the experience. I play in a Wednesday night Futsal league and also love a cycle with fellow MAMIL’s for a weekend catch up with a half-way coffee up at Palm Beach. It’s a great way to combine exercise with social interaction, making your workout something to look forward to.
Challenges and Improvements: This fitness journey is a marathon, not a sprint. I’m constantly scouting for new activities to keep the flame alive and haver been incorporating yoga and swimming recently. It’s about keeping it fresh and fun.
Call to Action: I’m all ears for your fitness hacks! How do you weave exercise into your busy life? Drop your stories and strategies in the comments – let’s inspire each other.
Conclusion: Fitting fitness into a busy schedule is a blend of creativity, commitment, and a dash of humour. By sharing my story, I hope to encourage you to find your own rhythm in the fitness dance. Remember, it’s about making time, not having time. Here’s to laughing our way to a healthier life!
In my last blog post, I emphasised the importance of continuous development in the business world. This relentless pursuit of improvement led me back to James Kerr’s “Legacy,” a book that provides profound insights into building a culture of excellence, highly relevant not just in sports but across the business and technology sectors.
Understanding the All Blacks: A Beacon of Excellence
For those unfamiliar, the New Zealand All Blacks are more than just a rugby team; they are a symbol of excellence, boasting one of the highest winning percentages in professional sports. Their success stems not just from physical prowess but from a deeply ingrained culture and set of values that prioritose character, team unity, and a relentless pursuit of improvement.
The Timeless Wisdom of ‘Legacy’
“Legacy” offers more than just a look into the New Zealand All Blacks’ rugby team’s secrets; it’s a treasure trove of wisdom for business leaders and organisations. The book’s 15 lessons – encompassing Character, Adapt, Purpose, Responsibility, Learn, and more – are pillars on which businesses can build lasting success. Kerr encapsulates this idea by stating, “Champions do extra. They sweep the sheds. They follow the spearhead. They keep a blue head. They are good ancestors”.
The All Blacks’ Culture: A Model for Business Leadership
A key theme in “Legacy” is the All Blacks’ culture, built on a foundation of strong values and collective purpose. This culture resonates deeply with my own views on business leadership, where I’ve always advocated for a values-driven approach. Kerr notes, “A values-based, purpose-driven culture is a foundation of the All Blacks’ approach and sustained success”. This philosophy is pivotal for technology companies and startups, where the culture often defines the pace and nature of growth.
Continuous Development: The Heart of ‘Legacy’
The principle of continuous development, a focus of my recent writings, is deeply embedded in the All Blacks’ philosophy. They believe in constantly improving, even when at the top, a lesson that is vital in the fast-paced world of business and technology. Kerr quotes, “The challenge is to always improve, to always get better, even when you are the best. Especially when you are the best”. This principle is essential for technology sales teams and businesses, where staying ahead of the curve is crucial.
Leadership and Team Dynamics
“Legacy” also delves into the importance of leadership and the right team dynamics. The All Blacks’ policy of ‘no dickheads’, which emphasizes character over raw talent, is a crucial lesson for any business environment. Effective leadership involves creating a team culture where values are shared, and everyone is accountable, not just to their leaders but to each other, as highlighted by Kerr’s insights into the All Blacks’ ethos.
Recognising Limitations and Challenges
While ‘Legacy’ offers profound insights, it’s important to acknowledge potential limitations in translating these principles across different business environments. The intense, close-knit culture of a sports team like the All Blacks may not always seamlessly apply to corporate settings, where diversity of thought and background can play a more significant role in innovation.
Broader Perspectives on Leadership
In addition to Kerr’s insights, other business and leadership resources echo similar themes. Books like Simon Sinek’s “Start With Why” reinforce the importance of purpose-driven leadership, a key aspect of the All Blacks’ ethos. Meanwhile, Jim Collins’ “Good to Great” emphasises the concept of ‘Level 5 Leadership’, which parallels the humility and resilience advocated in “Legacy”.
Conclusion: A Holistic View of ‘Legacy’
Revisiting “Legacy” in the context of continuous development has reaffirmed its relevance in today’s business landscape. While we should be mindful of the differences between sports and business contexts, the core principles of strong values, team unity, and constant improvement remain universally applicable. As leaders and professionals, we can draw inspiration from the All Blacks to cultivate a culture of excellence in our organisations.
“Legacy” by James Kerr is more than just a sports book; it’s a guide for anyone aspiring to lead or contribute to a culture of excellence in the business world. I recommend it to all business leaders and teams as a source of inspiration and a blueprint for building a successful, value-driven culture.
As we gracefully step into the bright possibilities of 2024, it’s a time for reflection on the year that has passed. The journey through 2023 was not merely a sequence of events, but a rich tapestry woven with personal ambitions, professional shifts, and, most importantly, the unwavering love and support of my family.
My wife, Carmien, has been a beacon of guidance and support, her presence and wisdom illuminating the path through each challenge and triumph. Together with our son, and our two loyal dogs, Jock and Elsie, they form the essence of my motivation, the heartbeat of my ‘Why’, influencing every decision and aspiration.
As I cast my gaze towards the horizon of 2024, I’ve embarked on a unique endeavour – interviewing myself. This self-interview captures not only my reflections on 2023 but also my aspirations for 2024. Join me in this introspective journey, and I would be thrilled to hear your own reflections and goals.
Interview with Paul Dobinson
Q1: What was your favourite holiday or trip this year? A1: “Our family road trip to Queensland was remarkable, filled with beautiful landscapes and quality time together. We loved being on the road in this amazing country. We are looking forward to many more adventures in “Robbo’, our Camper-Trailer. The holiday in Fiji stood out as well, offering a peaceful retreat where we could unwind and enjoy each other’s company.”
Q2: Who or what has been your biggest source of inspiration and motivation this year? A2: “My family has been my greatest source of inspiration, particularly my mother. Her resilience in facing health challenges while continuing to lead and support her church and community is truly inspiring. Her strength and perseverance have been a guiding light for me. She has continued to evolve, having been a Singer, a Maths Teacher, a Mother, an Educational Consultant, a University Lecturer and now, in ‘retirement’, a full-time pastor. I think this is in part what inspires my appetite to constantly develop, to learn and to grow. I am proud of adding 3 more Salesforce Certifications this last year to the 5 I already had.”
Q3: Were there any unexpected surprises or learning experiences this past year? A3: “This past year I took on several opportunities to mentor people at different stages in their professional career. I also sought out mentors for myself. Returning to mentoring and coaching brought new perspectives and insights. Each session was a valuable exchange of knowledge and experience, providing growth opportunities not just for those I mentored, but also for myself. Each mentoring session, whether I was learning or teaching, wasn’t just about professional development but about building resilience and adaptability. I learned the importance of active listening – truly understanding the challenges and perspectives of others, a skill that proved invaluable both at work and at home.”
Q4: What advice would you give to someone based on lessons you learnt last year? A4: “Approach life changes with an open mind and a willingness to embrace new challenges. Significant changes often require stepping out of your comfort zone, but the growth and learning that come from these experiences are invaluable. Finding harmony between our vibrant Sydney office and the quiet of home was an exercise in balance. It was about learning to switch hats, sometimes mid-sentence, from a professional to a parent. This dance between two worlds taught me not just about productivity, but about the importance of flexibility and the art of being present, regardless of the setting.”
Q5: How do you define success, and what were some of your biggest challenges and successes last year? A5: “I define success as a balance between personal fulfilment, professional achievement, and the ability to contribute positively to others’ lives. One of the biggest challenges last year was adapting to the rapid changes in the tech industry, which required resilience and a commitment to continual learning. The leap from supporting just our MuleSoft Partners to the vast expanse of Salesforce C360 for Retail and Consumer Goods was more than a career transition; it was navigating through the tumultuous waters of a shifting economy. The rising tides of inflation and the focus on a heavily impacted Retail vertical demanded not just professional acumen, but required me to draw on my experience as both as Salesforce customer and partner to build an ecosystem ready to embrace the rapid pivot to AI and Data, and our developing product suite in Consumer Goods.
Lastly, our journey to become Australian Citizens marks the end of one chapter and the beginning of another, deeply meaningful one. It’s a transition that goes beyond legal formalities; it symbolises our wholehearted embrace of Australia, a land that has given us not just a home, but a community, a sense of belonging, and endless opportunities for growth and adventure. This momentous step signifies our love and commitment to a country that now holds a special place in our hearts, reflecting our gratitude and excitement to be part of its vibrant and diverse tapestry.”
Q6: Where do you see yourself and your family in the next five years? A6: “In the next five years, I envision continued growth both personally and professionally. I hope to advance further in my career while ensuring that family remains at the core of my life. I also aim to maintain my involvement in sporting and community endeavours. I strive to continue to try to find the balance between exercise, work, family and play.”
Q7: What was the best sporting achievement of your year? A7: “This year, my standout sporting achievement was reigniting my connection with soccer. Diving back into the game was more than just a physical endeavor; it was a rediscovery of an old passion, a deep love for the sport that has always been a part of me. The process was humbling – relearning techniques, embracing the team spirit, and experiencing the sheer joy of playing. It reminded me how sports, particularly soccer, are intertwined with my identity and well-being.
Apart from playing soccer, I’ve dedicated myself to maintaining a consistent routine of physical activity. This commitment goes beyond just keeping fit; it’s a fundamental aspect of my lifestyle that benefits both my physical and mental health. This discipline in sports echoes the sentiment of David Goggins: ‘You have to build calluses on your brain just like how you build calluses on your hands.’ For me, this translates into a philosophy where sports are not just a test of physical strength but a continuous challenge to mentally fortify myself, to push boundaries and to grow in all aspects of life.”
Q8: What was your creative highlight of the year? A8: “My creative highlight this year was achieving a long-held ambition to write a short novel, culminating in the publication of ‘The Bermuda Sunset.’ This project was more than just a literary endeavour; it was a deeply personal journey that mentally transported me back to Bermuda, a place very dear to my heart. Writing this novel allowed me to reconnect with cherished memories and experiences from Bermuda, infusing the narrative with a sense of nostalgia and personal significance. Moreover, developing my website has been an integral part of this creative process. It serves not only as a platform to share the novel but also as an extension of my personal brand, reflecting my values and passions. Together, the book and the website represent my dedication to creativity and the fulfillment of a dream, while also offering a unique way to revisit and share the fondness I hold for Bermuda.”
Q9: What were your favourite book, TV show, movie, and sporting event of the year? A9: “This year, ‘Never Finished’ by David Goggins really struck a chord with me. Goggins’ unfiltered account of overcoming life’s toughest challenges emphasises the relentless pursuit of personal growth, which I find incredibly motivating. ‘Drive’ by Daniel Pink also reshaped my understanding of motivation, highlighting the power of internal drives over external incentives.
In terms of TV, ‘Ted Lasso’ was a refreshing change. Its blend of humour and genuine warmth is a rare find. On a grittier note, ‘Dr. Death Season 2’ was compelling, delving into the dark side of the medical profession with a gripping narrative.
‘My film pick is ‘Ford vs Ferrari.’ It’s not just about racing; it’s a well-crafted story of determination and rivalry, brought to life by stellar performances.
As for sports, the Rugby World Cup was the highlight, no question. As a rugby enthusiast, I was captivated by the high-caliber matches. Although South Africa’s win was a bittersweet moment for me, given my wife’s roots, the event itself was a spectacular display of sportsmanship and skill.”
Q10: Looking ahead, what are your goals for 2024? A10:“For the upcoming year, my goals revolve around three core pillars: physical well-being, mindfulness, and continuous growth. Firstly, I plan to maintain a consistent routine in physical training. This isn’t just about staying fit; it’s about discipline, resilience, and setting a standard of excellence in every aspect of life. Regular physical activity is a metaphor for life’s challenges – it teaches persistence, endurance, and the ability to overcome obstacles.
Secondly, embracing the present moment is crucial for me. In a world that’s constantly rushing towards the next big thing, I want to ensure that I appreciate the ‘now’. This means being fully engaged with my family, savouring the small joys of everyday life, and being mindful in my professional endeavors. It’s about finding a balance between ambition and contentment.
Finally, the pursuit of ongoing personal and professional development is a journey without a finish line. I’m committed to learning new skills, expanding my knowledge base, and stepping out of my comfort zone. Whether it’s through reading, networking, or undertaking new projects, I see each day as an opportunity to grow a little more.
To sum up my approach to 2024, I’m reminded of a quote from my boss, Marc Benioff, who once said, ‘The business of business is improving the state of the world.’ This quote resonates deeply with my personal and professional ethos. It’s not just about personal success; it’s about making a positive impact on the world around us. As I stride into 2024, I carry this philosophy with me, aiming to not only achieve my own goals but also contribute positively to the lives of those around me.”
Conclusion:
As this introspective journey concludes, I reflect on the lessons learned and the aspirations set for the coming year. The experiences and insights shared here are more than just personal milestones; they’re a testament to the continuous journey of growth and discovery. I hope this self-interview inspires you to reflect on your own journey, to cherish your triumphs and learn from your challenges.
I encourage you to share your thoughts and reflections. What were your defining moments of 2023? What are your ambitions for 2024? Let’s engage in a meaningful exchange of ideas and experiences. You can reach out to me on LinkedIn or comment below.
Let’s inspire and support each other as we embark on this new chapter.
In the fast-paced world of tech sales, particularly within the vibrant Salesforce ecosystem, staying ahead isn’t just a necessity—it’s an art. Drawing from my experiences and insights shared on pauldobinson.com, I propose the GROWTH strategy, a tailored approach for those aiming to excel in this dynamic domain.
G – Goal-setting: Your Salesforce Compass
Embarking on a Salesforce journey begins with clear, specific goals. Whether it’s about mastering a new Salesforce product or enhancing client relations, goal-setting helps chart a course through the ever-evolving landscape of tech sales. As I’ve often emphasised (for example in “Unleashing Your Trailblazing Edge), aligning these goals with both market trends and personal career aspirations ensures a strategic approach to success.
R – Resilience: Navigating Salesforce’s Changing Tides
Salesforce is ever-changing. In “Partnering for Success: The TRUST Formula in Salesforce Alliances,” resilience is highlighted as a key factor in thriving amidst these changes, turning challenges into opportunities with a positive mindset. Resilience in the Salesforce ecosystem means adapting to rapid changes and innovations. It’s about transforming challenges into opportunities, such as leveraging new Salesforce features to distinguish your sales pitch. This adaptability is crucial in an environment where the only constant is change.
O – Opportunities: Tapping Into Salesforce’s Rich Network
Salesforce is a goldmine of learning and networking opportunities. Engage with the Salesforce community, attend key events like Dreamforce, and join user groups. These platforms offer invaluable insights and connections, fostering a deeper understanding of Salesforce’s capabilities and market trends. Every interaction is a chance to grow.
W – Wisdom: Gleaning Insights from the Salesforce Journey
In tech sales, wisdom is garnered from a blend of market knowledge, customer understanding, and Salesforce expertise. This insight often stems from collective experiences, be it through client feedback or interactions with fellow Salesforce professionals.
T – Time Management: Balancing Sales with Salesforce Mastery
Effective time management in tech sales means striking a balance between client engagement and staying up-to-date with Salesforce advancements. Dedicate time to both sales activities and learning new features, ensuring that you remain a step ahead in both client relations and technical expertise. As discussed in “The Power of Timing: How Deadlines and Midpoints Shape Sales Success,” effective time management is essential in navigating the demands of tech sales.
H – Holistic Development: Beyond Technical Prowess
While technical skills in Salesforce are essential, holistic development, encompassing soft skills like communication and strategic thinking, is what truly sets apart a successful sales leader. These skills enhance your sales approach and elevate your interactions with clients and colleagues alike. In “Unleashing Your Trailblazing Edge: Differentiating as a Salesforce Partner,” the importance of diverse skills, including technical prowess and interpersonal skills, is emphasised for success in the Salesforce ecosystem.
Embracing Best Practices in Salesforce Tech Sales
Digital and Social Selling: Harness digital platforms for client engagement and content sharing, showcasing your Salesforce acumen.
Customer-Centric Strategy: Tailor your sales approach to meet the unique needs of your clients, leveraging Salesforce’s diverse tools.
Data-Driven Sales: Utilize Salesforce analytics to inform and refine your sales strategies.
Continuous Learning: Stay updated with Salesforce certifications and training to maintain a competitive edge.
Thought Leadership: Share your Salesforce journey and insights, contributing to the broader community and enhancing your professional standing.
In conclusion, adopting the GROWTH strategy within the Salesforce tech sales domain is not just about individual success; it’s about shaping and contributing to the larger Salesforce community. Through goal-setting, resilience, seizing opportunities, wisdom, time management, and holistic development, you not only navigate your career path but also pave the way for others to follow. As I’ve shared through my blog and professional journey, embracing this approach leads to not just success, but a fulfilling and impactful career in the Salesforce ecosystem.
Wallabies prop Pone Fa’amausili at the end of the 2023 Rugby World Cup Pool C match against Wales. Photograph: Sébastien Bozon/AFP/Getty Images,
Australia’s now almost inevitable Rugby World Cup exit with a young and inexperienced team, coupled with the omission of seasoned players like Michael Hooper and Quade Cooper, has sparked a conversation about the delicate interplay between youth and experience in Australian rugby.
This scenario, though rooted in the world of sports, holds valuable lessons not just for Australian rugby but also for the broader domains of business and technology sales. Drawing inspiration from Malcolm Gladwell’s game-changing concept, the 10,000-hour rule, we can explore how each sector can mutually benefit from the optimal blend of youthful vigour and seasoned wisdom.
The 10,000-Hour Rule and Expertise
Malcolm Gladwell’s groundbreaking work, “Outliers,” has indelibly influenced our understanding of achieving mastery across various fields. The 10,000-hour rule, his hallmark concept, underscores the profound significance of extensive practice and unwavering dedication in the journey toward excellence. This principle holds true across diverse domains, encompassing rugby, business, and technology sales, making it imperative to delve deeper into its implications.
In rugby, this rule resonates through the countless hours of rigorous training, skill refinement, and match experience that players accumulate over their careers. From mastering complex plays to refining physical fitness, rugby players must dedicate themselves to relentless training regimens. For budding rugby stars, Gladwell’s rule underscores the importance of investing substantial time to refine their skills and truly excel in their craft. It serves as a poignant reminder that the path to rugby excellence is lined with countless hours of effort, whether in the gym, on the field, or studying game footage.
In the world of business, particularly within the Salesforce ecosystem, Gladwell’s insights bear equal weight. Success in the swiftly evolving tech industry necessitates not only staying abreast of cutting-edge innovations but also mastering the intricacies of Salesforce solutions. Professionals in technology sales, mirroring their rugby counterparts, must commit significant time and effort to grasp the nuances of their field, sharpen their communication and negotiation skills, and cultivate deep expertise in the products and services they represent. Similar to rugby players who train tirelessly to attain peak performance, technology sales professionals must remain dedicated to continuous learning and practice to excel in their roles.
Furthermore, Gladwell’s observations stretch to the broader business landscape. Entrepreneurs, executives, and employees alike are reminded that expertise in any industry is not an overnight achievement. It is the culmination of years of unwavering commitment, learning from setbacks, and a relentless pursuit of improvement. The 10,000-hour rule serves as a powerful catalyst for those aspiring to make a significant impact in their respective domains, emphasizing that persistence and determination are as integral as innate talent.
Navigating Australian Rugby’s Path
Accelerating Young Talent
Australia’s strategic decision to introduce young talents into the international rugby arena aligns with the belief that early exposure can accelerate growth. The infusion of fresh energy and enthusiasm can revitalize the team and cultivate long-term development. However, it is crucial to navigate this process with care, ensuring that the exuberance of youth is nurtured while avoiding the perils of burnout.
The Role of Seasoned Veterans
Michael Hooper and Quade Cooper epitomize experience and leadership. Their exclusion from the team prompts reflection on the vital contributions of mentorship, composure, and the ability to navigate high-pressure situations. These attributes hold immense value, not only in rugby but also in any team-oriented endeavour.
Lessons for Australian Rugby and Business
Achieving the Perfect Balance
Just as Australian rugby seeks to balance youthful enthusiasm with experienced guidance, businesses across industries benefit immensely from striking the right equilibrium between emerging talent and seasoned professionals. This ideal equilibrium, often referred to as the “sweet spot,” involves harnessing the innovation and drive of youth while benefiting from the sagacity and leadership of those with a wealth of experience. This blend frequently leads to optimal outcomes, both on the rugby field and in the boardroom.
Collaboration and Adaptability
The success of rugby teams and businesses alike hinges on seamless collaboration between young talents and seasoned experts. Open channels of communication, mutual respect, and the agility to adapt to evolving circumstances stand as pivotal factors that pave the path to success.
Conclusion
The Australian rugby landscape provides a unique vantage point for comprehending the intricate dynamics of youth and experience—a phenomenon that resonates not only in sports but also in the realms of business and technology sales. Malcolm Gladwell’s 10,000-hour rule serves as a universal blueprint for understanding the trajectory to mastery. Whether in the intense crucible of rugby, the dynamic milieu of business, or the swiftly changing landscape of technology sales, extensive practice and unwavering dedication stand as the bedrock of success.
These principles serve as a guiding beacon for those striving to distinguish themselves in their careers, underscoring the notion that the path to expertise is a continual journey. Each hour invested brings us closer to our goals, whether we are aspiring rugby stars, technology sales professionals, or entrepreneurs. As we reflect on the journey of Australian rugby, we are reminded that achieving success is not solely contingent on age or experience but on skilful navigation of the synergy between youth and wisdom. This equilibrium forms the cornerstone of success, both in the sporting arena and in the expansive landscape of business. The lessons gleaned from one arena can enrich and inform strategies in the other, culminating in a dynamic exchange of ideas and practices that benefits us all.
In Outliers, Gladwell explores the factors that contribute to extraordinary success. He argues that while talent and hard work are essential, they are not enough. He also emphasises the importance of opportunity and access to resources.
Salesforce is a company that is working to democratise opportunity and make it possible for anyone to succeed, regardless of their background or circumstances. Salesforce’s free training platform, Trailhead by Salesforce, is a great example of this commitment. Trailhead provides anyone with access to the skills and knowledge they need to launch a career in Salesforce.
Dreamforce is another example of Salesforce’s commitment to opportunity and access. Dreamforce is the world’s largest customer relationship management (CRM) event and is open to anyone. Content is streamed for free on Salesforce+. At Dreamforce, attendees can learn from the best and brightest in the Salesforce ecosystem, network with other Trailblazers, and explore the latest innovations in CRM.
Here are seven key takeaways from Outliers that are relevant to the Salesforce ecosystem and Dreamforce:
1. The 10,000-Hour Rule: Master Your Craft
Gladwell’s 10,000-hour rule states that it takes 10,000 hours of deliberate practice to become an expert in any field. While the 10,000-hour rule is not a magic bullet, it does highlight the importance of hard work and dedication.
Trailhead makes it easy to start with Salesforce and rack up your 10,000 hours of deliberate practice. Trailhead offers a variety of modules and trails that cover all aspects of the Salesforce platform.
Image from article: What is Trailhead:
2. The Matthew Effect: Early Opportunities Matter
The Matthew Effect is a phenomenon in which those who have already achieved success tend to have more opportunities to achieve even greater success. While the Matthew Effect can be discouraging, it is important to remember that there are always opportunities available, even to those who are just starting.
Dreamforce is a great opportunity for people of all experience levels to learn about Salesforce and to network with other Trailblazers. Dreamforce also offers a variety of sessions and workshops that are designed to help people get started with Salesforce and advance their careers.
3. Cultural and Environmental Factors: Embrace Diversity
Gladwell argues that cultural and environmental factors play a significant role in success. He points out that people from certain backgrounds are more likely to have access to the resources and opportunities they need to succeed.
Salesforce is committed to creating a diverse and inclusive ecosystem. Salesforce’s Trailblazer Community is a great example of this commitment. The Trailblazer Community is a global community of Salesforce professionals who are passionate about learning and helping others.
4. Opportunity and Timing: Stay Agile
Gladwell argues that opportunity and timing play a significant role in success. He points out that people who are in the right place at the right time are more likely to succeed.
The Salesforce ecosystem is constantly evolving, and there are always new opportunities emerging. Dreamforce is a great place to learn about the latest trends and innovations in Salesforce.
5. Hard Work and Determination: Persevere
Gladwell’s emphasis on hard work and determination is universal. While there is no guarantee of success, even the most talented people need to work hard and persevere to achieve their goals.
Salesforce is a company that values hard work and determination. Salesforce’s culture is one of continuous learning and improvement. Dreamforce is a great place to be inspired by the stories of other Trailblazers who have achieved success through hard work and perseverance.
Dreamforce Magic
6. Grit and Resilience: Bounce Back
Gladwell argues that grit and resilience are essential for success. He points out that people who can bounce back from setbacks are more likely to succeed in the long run.
The Salesforce ecosystem is a supportive community where people are always willing to help each other. Dreamforce is a great place to network with other Trailblazers and learn from their experiences.
7. The Power of Community: Connect and Learn
Gladwell argues that community is important for success. He points out that people who are connected to a supportive community are more likely to succeed.
The Trailblazer Community is a global community of Salesforce professionals who are passionate about learning and helping others. Dreamforce is a great place to connect with other Trailblazers and learn from their experiences.
Conclusion
Outliers underscores how unique access to opportunities, education, and resources has historically created outliers. However, Salesforce’s commitment to democratising these opportunities, epitomised by Dreamforce and Trailhead, has reshaped the narrative. Success in the Salesforce ecosystem and beyond is no longer limited by privilege; it is open to anyone willing to learn, grow, and connect.
