Introduction Salesforce delivery has entered a new era.Not through a flashy demo, but through a structural shift: teams are now being measured by outcomes, not outputs. The catalyst is agentic AI — systems that can plan, act, and coordinate toward a goal. And Salesforce’s launch of Agentforce Vibes has made that shift impossible to ignore….
Why I Picked It Up I’ve been a fan of Dennis E. Taylor ever since I binged my way through the Bobiverse series. Few authors manage to balance hard science, humour, and genuinely human questions about technology quite like he does. When I saw Flybot was out, it was a no-brainer. I wanted to see…
Australia is facing a productivity crisis, and part of the problem lies in a federation model designed in 1901 that no longer fits the nation we have become. Duplication across states in IT, housing, and approvals is costing us billions every year. We would never accept this level of overhead in business — why should we in government?
Salesforce faces stock dips, layoffs, and doubts over Agentforce adoption — but CRM isn’t dead. The real challenge is exposed: dirty data, old orgs, and unclear strategies. Learn why clean data, orchestration, and a layered approach across customers, partners, and builders are the key to surviving the Age of AI.
Siya Kolisi’s Rise is more than a rugby autobiography. It’s a powerful story of resilience and service-driven leadership, told through the life of a man who rose from township poverty to lift the World Cup twice, and who now uses his platform to lift others. Rugby fan or not, this is a book about courage, opportunity, and what it really means to lead.
Ageism is the one bias none of us can avoid. It shows up in restructures, where experience is traded out for cost savings. Now it’s being automated, with AI quietly rejecting older candidates before a human even sees their CV. The irony is that every leader applauding this ‘efficiency’ will one day face the same system themselves.
☕🐶 + 🧩 = Clarity.
Most mornings I start with coffee, my dogs, and a puzzle. My mum, in her late seventies, ends her day with Sudoku. My dad was the crossword man, the full Times crossword, day in and day out. I never asked him to teach me, and that’s a regret.
Different puzzles, different times, but the intent was the same for all of us: a way to pause, focus, and bring clarity to the noise of life.
Maybe that’s why sales and consulting feel so natural to me. At their core, they’re puzzles with higher stakes: structured challenges, incomplete information, and the satisfaction of seeing the solution finally click into place.
If I’ve inherited even a fraction of my parents’ puzzle-solving discipline, I’ll take it.
💡 GenAI has changed how people find answers. For small businesses, that’s a huge opportunity. You don’t need a million-dollar SEO budget, you need sharp thinking, clear writing, and the courage to answer questions better than anyone else. Even my own blog, with zero inbound links, is picking up organic traffic because AI tools surface useful content. If you find something valuable here, I’d be grateful if you shared or linked it, not just for SEO points, but as a personal favour. The more these ideas travel, the more they show up where people are really looking: inside AI answers.
Discover the inspiring story of Nedd Brockmann in Showing Up. This gripping book review explores his 4,000km run across Australia, the grit and humour that powered it, and why we need more unfiltered larrikins like him in today’s world.
During COVID, I joined a company without ever stepping into an office. I got the work done, but I never truly felt part of the team. Later, at Salesforce, I saw how a quick chat in the barista queue or an overheard problem-solving moment could build connection in ways formal meetings never could. The research agrees: the best results come from intentional connection, balanced with time apart for focus and recovery.