Introduction: In the rapidly evolving sales landscape, the combination of Upserve and generative AI has the potential to revolutionise the way we sell and serve customers. By leveraging data-driven insights and personalised recommendations, sales professionals can deliver exceptional value and build stronger customer relationships. In this article, we will explore…
Business
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Partnering for Success: The TRUST Formula in Salesforce Alliances
In the dynamic world of Salesforce alliances, fostering thriving partnerships between vendor and partners is essential for driving customer success. With a play on our number one value here at Salesforce I have created the TRUST formula — a blueprint for effective partnering — rooted in Salesforce’s core value of…
Management
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Escape the Meeting Trap: 3 Tips to Revolutionise Your Workday
Why was the meeting about nothing so long? Because it was a ‘full staff’ meeting. Meetings are the bane of modern office life. They take up precious time, interrupt our workflow, and often leave us feeling drained and unproductive. In fact, a recent article from Salesforce revealed that “nearly half (46%) of…
Career
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Taking a career break — 7 tips to maximise the experience
In 2015 I took 8 months off work to travel through Latin America and learn Spanish. The following year I returned to the workplace feeling rejuvenated, recharged and ready for a new challenge. What’s more, the time off gave me time to assess the direction I wanted to take my…
Motivation
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5 things we can learn from Muhammed Ali to make us better in business and life.
Yesterday the world lost one of its greats. Probably the most talented boxer to ever live, certainly the most famous. He wasn’t nicknamed ‘The Greatest’ for nothing. An icon, a person who truly changed the way people looked at boxing; racism; war; religion. He spoke his mind and wasn’t afraid…