There’s a truth I’ve come to appreciate in my mid-forties—something I wasn’t fully prepared for: the passage of time brings with it unexpected losses. Last year, I lost a few friends—people I had been close to, shared memories with, and watched as they built lives full of hopes and dreams….
15 Years with Salesforce: From Bermuda to Agentforce
I still remember the day I first encountered Salesforce, about 15 years ago. I was at Yabsta Digital in Bermuda, juggling multiple roles – admin, sales, marketing – you name it. Logging into Salesforce for the first time was a real eye-opener. Here was a tool that could actually organise…
The Wallabies’ Resurgence: A Tale of Determination, Leadership, and Revival
Rugby has always been my sport. Growing up cheering for England, there’s no doubt where my heart lies on game day. But as someone fortunate enough to claim Australia as my second home, I’ve found myself rooting for the Wallabies with increasing passion—especially during their recent autumn internationals. It’s been…
“Sausage Gate” And Other Gaffes: When Technology Trips Us Up”
We’ve all been there—relying on tech to guide us through a task, only to have it lead us down an unexpected (and sometimes embarrassing) path. But when you’re the Prime Minister of Britain and the autocue turns “hostages” into “sausages,” well, that’s one for the history books. Keir Starmer’s now…
Rassie: Stories of Life and Rugby by Johan Erasmus — An Unflinching Journey into Grit, Leadership, and Triumph Amidst Adversity
As a lifelong rugby fan married into an Afrikaans family, I approached Rassie: Stories of Life and Rugby with both curiosity and personal interest. Johan “Rassie” Erasmus is a figure who transcends the sport. His journey from a small town in Despatch to becoming one of the most influential leaders…
What’s the wildest thing you’ve done to close a deal on time? Discover the Extreme Lengths Others Have Taken.
It’s the end of the month, and deals are being done against deadlines here at Salesforce. The energy is intense, as teams push to close those last few deals that will tip the scales in our favour. For those of us who’ve been in the game a while, this isn’t…
Book Week Magic: How Teachers and Stories Shape Lifelong Learners
This morning, I had the joy of starting my day at my son’s school, watching him and his friends parade around as a myriad of book heroes. From Harry Potter to Cristiano Ronaldo, numerous Marvel superheroes (including my son as Iron Man), Stick Man, Sherlock Holmes, Maverick from Top Gun,…
Boost Your Salesforce Projects: The Ultimate Guide to Partner Strategies
As a professional who has spent over a decade immersed in the Salesforce ecosystem, frequently asked questions about strategies from customers are part and parcel of my daily routine. Whether it’s during a casual chat at a conference or in a formal consultation, the inquiry often boils down to: “What…
Best of the Rest Salesforce Blogs- Einstein 1 Edition
Welcome to the “Best of the Rest – Einstein 1 Edition,” where I delve into the latest and greatest developments in Salesforce’s Einstein 1 platform. This month, I explore practical use cases, innovative features, and insightful guides that showcase how Einstein 1 is transforming the way organisations leverage AI. Let’s…
Book Review – The Diary of a CEO: The 33 Laws of Business and LifeBook Review:
As someone hailing from Plymouth, like Steven Bartlett, I was immediately drawn to “The Diary of a CEO: The 33 Laws of Business and Life.” It’s rare to see someone from our hometown rise to such prominence, and this shared connection provided a unique hook that made me eager to…