This weekend, I finished reading Malcolm Gladwell‘s eye-opening book, Outliers: The Story of Success. As I was reading, I couldn’t help but think about how the insights in the book apply to the Salesforce ecosystem and our upcoming Dreamforce event. In Outliers, Gladwell explores the factors that contribute to extraordinary success. He argues that while talent and hard work are essential,…
The 2023 Rugby World Cup is just around the corner, and I’m excited to be cheering on my two favourite teams, England and Australia. As a former employee of Capgemini, I’m also proud to see my old employer as a sponsor of this year’s tournament. Beyond the excitement of the matches, I believe that elite…
Sales recruiters, gather ‘round for a tip that might just change the game! Picture this: I was at the playground with my spirited 4-year-old last week, deep in negotiations over how many more rounds he could conquer on the colossal blue slide before we reluctantly called it a day. Now, here’s the golden nugget I…
As an Alliances Director at Salesforce, I’m excited about how our investment in RPA (Robotic Process Automation) last year, coupled with our pivot to CRM + Data + AI, and embedding a trusted generative AI solution into Salesforce, can drive significant value for our partners and customers. “Hyperautomation is the future of work. It’s not about replacing humans, but…
In today’s uncertain world, where the winds of change blow unpredictably, we find ourselves seeking stability and strength in the people around us. Whether it’s navigating through political turmoil, economic fluctuations, or social unrest, we yearn for individuals who can weather the storm and emerge stronger on the other side. And in this quest for…
Inflation in Australia hit a 20-year high of 7.0% in the March quarter, and interest rates are expected to rise further in the coming months. This is putting a strain on household budgets and making it more difficult for people to afford discretionary purchases. As a result, retail and consumer goods companies are under increasing…
Are you a Salesforce Partner struggling to be noticed in the Australian market? In a crowded landscape, standing out is critical. But is there a secret sauce for success? Having worked in this field for years, I’ve got some strategies that can help you differentiate yourself and get noticed. By focusing on industry specialisation, mastering…
In the dynamic world of Salesforce alliances, fostering thriving partnerships between vendor and partners is essential for driving customer success. With a play on our number one value here at Salesforce I have created the TRUST formula — a blueprint for effective partnering — rooted in Salesforce’s core value of trust. Drawing inspiration from industry…
