The Playbook of Leadership: Coaching for Empathy, Growth, and Excellence
|

The Playbook of Leadership: Coaching for Empathy, Growth, and Excellence

In the competitive arena of business, akin to a high-stakes game, a thought-provoking question was raised among us at Salesforce: What truly separates a manager from a leader? This question goes beyond mere semantics; it’s a deep dive into the core of organisational influence and the growth of our professional selves. Reflecting on this, it’s…

5 Proven Strategies to Stand Out in a Competitive Job Market: Insights from Motivational Psychology
|

5 Proven Strategies to Stand Out in a Competitive Job Market: Insights from Motivational Psychology

In the current economic landscape, we’re witnessing a unique confluence of factors: soaring inflation rates, escalating interest rates, and record low unemployment levels. These dynamics aren’t just numbers on a chart; they have real-world implications for professionals across the board. With the cost of living on the rise due to inflation, many are feeling the…

The Crucial Link: Why Data Quality is the Backbone of AI
| |

The Crucial Link: Why Data Quality is the Backbone of AI

In the bustling business sphere, Artificial Intelligence (AI) and its creative counterpart, Generative AI, are the maestros orchestrating a symphony of innovation. But, here’s the catch — the quality of your data is the silent choreographer determining whether this performance is a well-executed masterpiece or a comedic calamity. Understanding Generative AI and AI in the…

Rucking Tech: A Rugby Fan’s Playbook for Dominance with Salesforce and EinsteinGPT
| |

Rucking Tech: A Rugby Fan’s Playbook for Dominance with Salesforce and EinsteinGPT

Calling all rugby enthusiasts! As we eagerly huddle together, awaiting the knock-out stages of the Rugby World Cup, it hit me—what if our favourite Salesforce products were akin to the powerhouse players we cheer for on the pitch? But, before we scrum down into this analogy, let me confess: I’m not just a Salesforce enthusiast; I’m a…

Balancing the Scrum: Lessons for Australian Rugby and Business
| |

Balancing the Scrum: Lessons for Australian Rugby and Business

Wallabies prop Pone Fa’amausili at the end of the 2023 Rugby World Cup Pool C match against Wales. Photograph: Sébastien Bozon/AFP/Getty Images, Australia’s now almost inevitable Rugby World Cup exit with a young and inexperienced team, coupled with the omission of seasoned players like Michael Hooper and Quade Cooper, has sparked a conversation about the…

7 Key Takeaways from Outliers for a Successful Career in the Salesforce Ecosystem and Beyond
| | | | |

7 Key Takeaways from Outliers for a Successful Career in the Salesforce Ecosystem and Beyond

This weekend, I finished reading Malcolm Gladwell‘s eye-opening book, Outliers: The Story of Success. As I was reading, I couldn’t help but think about how the insights in the book apply to the Salesforce ecosystem and our upcoming Dreamforce event. In Outliers, Gladwell explores the factors that contribute to extraordinary success. He argues that while talent and hard work are essential,…

Title: Mastering the Art of Negotiation: From Complex Deals to Toddler Tussles

Title: Mastering the Art of Negotiation: From Complex Deals to Toddler Tussles

Sales recruiters, gather ‘round for a tip that might just change the game! Picture this: I was at the playground with my spirited 4-year-old last week, deep in negotiations over how many more rounds he could conquer on the colossal blue slide before we reluctantly called it a day. Now, here’s the golden nugget I…

Harnessing the Power of Hyperautomation and AI to Transform Your Business
| |

Harnessing the Power of Hyperautomation and AI to Transform Your Business

As an Alliances Director at Salesforce, I’m excited about how our investment in RPA (Robotic Process Automation) last year, coupled with our pivot to CRM + Data + AI, and embedding a trusted generative AI solution into Salesforce, can drive significant value for our partners and customers. “Hyperautomation is the future of work. It’s not about replacing humans, but…

Conquering Business, Love, and Life with Rugby’s Unstoppable Power

Conquering Business, Love, and Life with Rugby’s Unstoppable Power

In today’s uncertain world, where the winds of change blow unpredictably, we find ourselves seeking stability and strength in the people around us. Whether it’s navigating through political turmoil, economic fluctuations, or social unrest, we yearn for individuals who can weather the storm and emerge stronger on the other side. And in this quest for…