Salesforce faces stock dips, layoffs, and doubts over Agentforce adoption — but CRM isn’t dead. The real challenge is exposed: dirty data, old orgs, and unclear strategies. Learn why clean data, orchestration, and a layered approach across customers, partners, and builders are the key to surviving the Age of AI.
Siya Kolisi’s Rise is more than a rugby autobiography. It’s a powerful story of resilience and service-driven leadership, told through the life of a man who rose from township poverty to lift the World Cup twice, and who now uses his platform to lift others. Rugby fan or not, this is a book about courage, opportunity, and what it really means to lead.
Ageism is the one bias none of us can avoid. It shows up in restructures, where experience is traded out for cost savings. Now it’s being automated, with AI quietly rejecting older candidates before a human even sees their CV. The irony is that every leader applauding this ‘efficiency’ will one day face the same system themselves.
☕🐶 + 🧩 = Clarity.
Most mornings I start with coffee, my dogs, and a puzzle. My mum, in her late seventies, ends her day with Sudoku. My dad was the crossword man, the full Times crossword, day in and day out. I never asked him to teach me, and that’s a regret.
Different puzzles, different times, but the intent was the same for all of us: a way to pause, focus, and bring clarity to the noise of life.
Maybe that’s why sales and consulting feel so natural to me. At their core, they’re puzzles with higher stakes: structured challenges, incomplete information, and the satisfaction of seeing the solution finally click into place.
If I’ve inherited even a fraction of my parents’ puzzle-solving discipline, I’ll take it.
💡 GenAI has changed how people find answers. For small businesses, that’s a huge opportunity. You don’t need a million-dollar SEO budget, you need sharp thinking, clear writing, and the courage to answer questions better than anyone else. Even my own blog, with zero inbound links, is picking up organic traffic because AI tools surface useful content. If you find something valuable here, I’d be grateful if you shared or linked it, not just for SEO points, but as a personal favour. The more these ideas travel, the more they show up where people are really looking: inside AI answers.
Discover the inspiring story of Nedd Brockmann in Showing Up. This gripping book review explores his 4,000km run across Australia, the grit and humour that powered it, and why we need more unfiltered larrikins like him in today’s world.
During COVID, I joined a company without ever stepping into an office. I got the work done, but I never truly felt part of the team. Later, at Salesforce, I saw how a quick chat in the barista queue or an overheard problem-solving moment could build connection in ways formal meetings never could. The research agrees: the best results come from intentional connection, balanced with time apart for focus and recovery.
Monster wasn’t just another job board. I found one of my early roles there and later used their hiring plans to bring Sales Executives to Bermuda. Back then, they were the dominant force, with the reach to pull talent across oceans.
Fast forward to 2025, and Monster has filed for bankruptcy. No drama. No spectacular implosion. Just a slow fade.
That quiet fade should terrify every business and every career. Because complacency kills.
For companies, it means innovate or fade. Build ecosystems, rethink your models, embrace AI. For individuals, it means keep learning, stay curious, adopt new tools.
Standing still is what Monster did. And we’ve just seen how that ends.
Too many AI projects are built fast, but not smart. This post breaks down what the API era got right and how reuse, orchestration, and structure can help you scale AI without blowing the budget.
Salesforce Data Cloud has sparked a lot of conversation, confusion, and curiosity. Is it just another CDP? A pricey data lake? Or something more? In this post, I unpack the most common myths and explain what Data Cloud really is, how it works with Agentforce, and whether it’s worth considering for your business.