From WFH to WTF: Why Full-Time Office Life Feels Impossible
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From WFH to WTF: Why Full-Time Office Life Feels Impossible

How did anyone used to do it? Five days a week in the office.School drop-offs. Dog walks. Hour-long commutes.Dinner on the table, footy training, homework supervision, laundry, groceries, deliveries, tradies, life admin… all somehow done before falling asleep in front of the 9:30 news. And now some leaders want us to “get back” to that?…

Hidden Potential by Adam Grant
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Hidden Potential – Growth Isn’t Linear (And That’s the Point)

A Book Review of “Hidden Potential: The Science of Achieving Greater Things” by Adam Grant One of the best books I’ve read recently is Hidden Potential by Adam Grant. It’s sharp, well-researched, and full of ideas that challenge the way we think about talent, success, and how people actually grow—not just in business, but in…

Be More Ronaldinho. Be Less Carlton Palmer. Sales Is a Beautiful Game, Too.
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Be More Ronaldinho. Be Less Carlton Palmer. Sales Is a Beautiful Game, Too.

In today’s world of AI-driven sales coaching, are we nurturing creativity or stifling it? Inspired by the mercurial brilliance of Ronaldinho versus the rigid reliability of Carlton Palmer, this post explores how coaching sales teams should focus on building instinct, adaptability, and human connection — not just compliance.

🧭 You Are More Than Your Job Title
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🧭 You Are More Than Your Job Title

The first thing to go in a job search isn’t your skills. It’s your certainty. Here’s what I learned from a few months of unexpected reflection, rejection, and re-alignment. 🧠 Introduction A few months ago, I found myself unexpectedly job hunting.I took some time to visit family in South Africa — and while it gave…

Beginner’s Mind in a World of Experts: Lessons from Marc Benioff (and My Five-Year-Old)
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Beginner’s Mind in a World of Experts: Lessons from Marc Benioff (and My Five-Year-Old)

When you’ve been in the game long enough—whether in tech, business, or life—you earn the right to call yourself experienced. But what if the real power lies not in what you already know, but in how willing you are to see the world as if you don’t? Marc Benioff, the founder of Salesforce, calls this…

Why I Write (and Why I Don’t Need Anyone’s Permission)
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Why I Write (and Why I Don’t Need Anyone’s Permission)

There’s a quiet power in sitting down to write, even when the destination is unclear. I don’t write because I have all the answers — I write because I don’t.More often than not, it’s the act of writing that helps me figure out what I really think, as the words begin to take shape on…

Agentforce: The Key to Blending AI and Human Touch in Customer Service
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Agentforce: The Key to Blending AI and Human Touch in Customer Service

Salesforce’s recent $2.5 billion investment announcement for Australia, announced at the Agentforce World Tour Sydney (Source: Salesforce), signals a major acceleration of AI adoption, with Agentforce leading the charge. As AI takes over more customer interactions, businesses need to ask themselves a critical question: Are we enhancing the customer experience or automating away the human…

Be Like the Golden Retriever (or Better Yet, Be Like Elsie)
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Be Like the Golden Retriever (or Better Yet, Be Like Elsie)

This morning at the park, I watched Elsie, my white golden retriever, roll onto her back in the grass, paws in the air, completely lost in the moment. She didn’t care that she was getting dirty. She wasn’t thinking about what came next. She was just happy. Golden retrievers are known for their boundless enthusiasm,…

Sausage Gate
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“Sausage Gate” And Other Gaffes: When Technology Trips Us Up”

We’ve all been there—relying on tech to guide us through a task, only to have it lead us down an unexpected (and sometimes embarrassing) path. But when you’re the Prime Minister of Britain and the autocue turns “hostages” into “sausages,” well, that’s one for the history books. Keir Starmer’s now infamous “Sausage Gate” incident may…

Rassie: Stories of Life and Rugby by Johan Erasmus — An Unflinching Journey into Grit, Leadership, and Triumph Amidst Adversity
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Rassie: Stories of Life and Rugby by Johan Erasmus — An Unflinching Journey into Grit, Leadership, and Triumph Amidst Adversity

As a lifelong rugby fan married into an Afrikaans family, I approached Rassie: Stories of Life and Rugby with both curiosity and personal interest. Johan “Rassie” Erasmus is a figure who transcends the sport. His journey from a small town in Despatch to becoming one of the most influential leaders in world rugby offers valuable…