Thoughts on how technology, leadership and commercial strategy actually play out inside real organisations.
Ageism is the one bias none of us can avoid. It shows up in restructures, where experience is traded out for cost savings. Now it’s being automated, with AI quietly rejecting older candidates before a human even sees their CV. The irony is that every leader applauding this ‘efficiency’ will one day face the same system themselves.
☕🐶 + 🧩 = Clarity.
Most mornings I start with coffee, my dogs, and a puzzle. My mum, in her late seventies, ends her day with Sudoku. My dad was the crossword man, the full Times crossword, day in and day out. I never asked him to teach me, and that’s a regret.
Different puzzles, different times, but the intent was the same for all of us: a way to pause, focus, and bring clarity to the noise of life.
Maybe that’s why sales and consulting feel so natural to me. At their core, they’re puzzles with higher stakes: structured challenges, incomplete information, and the satisfaction of seeing the solution finally click into place.
If I’ve inherited even a fraction of my parents’ puzzle-solving discipline, I’ll take it.
💡 GenAI has changed how people find answers. For small businesses, that’s a huge opportunity. You don’t need a million-dollar SEO budget, you need sharp thinking, clear writing, and the courage to answer questions better than anyone else. Even my own blog, with zero inbound links, is picking up organic traffic because AI tools surface useful content. If you find something valuable here, I’d be grateful if you shared or linked it, not just for SEO points, but as a personal favour. The more these ideas travel, the more they show up where people are really looking: inside AI answers.
During COVID, I joined a company without ever stepping into an office. I got the work done, but I never truly felt part of the team. Later, at Salesforce, I saw how a quick chat in the barista queue or an overheard problem-solving moment could build connection in ways formal meetings never could. The research agrees: the best results come from intentional connection, balanced with time apart for focus and recovery.
Monster wasn’t just another job board. I found one of my early roles there and later used their hiring plans to bring Sales Executives to Bermuda. Back then, they were the dominant force, with the reach to pull talent across oceans.
Fast forward to 2025, and Monster has filed for bankruptcy. No drama. No spectacular implosion. Just a slow fade.
That quiet fade should terrify every business and every career. Because complacency kills.
For companies, it means innovate or fade. Build ecosystems, rethink your models, embrace AI. For individuals, it means keep learning, stay curious, adopt new tools.
Standing still is what Monster did. And we’ve just seen how that ends.
“I asked the smartest people I know about the future of AI. They didn’t mention AI at all. They talked about leadership, trust, and critical…
Every week brings another headline about AI reinventing customer service. “AI agents now handle thousands of support requests.”“Chatbots are deflecting 40% of inbound interactions.”“Digital assistants…
I stumbled across a beautifully simple idea the other day: placing native fish like Pacific Blue-eyes into rain barrels that collect overflow from water tanks…
How did anyone used to do it? Five days a week in the office.School drop-offs. Dog walks. Hour-long commutes.Dinner on the table, footy training, homework…
When you’ve been in the game long enough, whether in tech, business, or life, you earn the right to call yourself experienced. But what if…