Beginner’s Mind in a World of Experts: Lessons from Marc Benioff (and My Five-Year-Old)
When you’ve been in the game long enough, whether in tech, business, or life, you earn the right to call yourself experienced. But what if…
- Business | Management | Motivation | Travel
Why I Write (and Why I Don’t Need Anyone’s Permission)
There’s a quiet power in sitting down to write, even when the destination is unclear. I don’t write because I have all the answers. I…
The Choice by Edith Eger: Resilience Forged in the Fire
There’s a quote in The Choice that lingers long after the page turns: “We can’t change what happened, but we can choose to find the…
45 Lessons Life Taught Me – Regina Brett
“To celebrate growing older, I once wrote the 45 lessons life taught me..” Over a decade ago, I came across this list, and it instantly…
AI in Consulting: Asking the Right Questions Before Deploying Agentforce
Experiencing the Salesforce Agentforce World Tour firsthand this week in Sydney was inspiring. Seeing cutting-edge AI in action and how Salesforce is shaping the future…
- Motivation | Business | Career | Education | Technology
There Must Be a Better Way: Moving Beyond Labels in a Data-Rich World
Most of what I write on pauldobinson.com is grounded in the safe terrain of technology, sport, and business. But sometimes, something personal lingers long enough…
- Business | Career | Motivation | Sales | Technology
The World Happiness Report 2025: Building a Connected Team (And Why It Matters to Your Bottom Line) 🚀
From Team Lunches to Trust: Simple Ways to Boost Wellbeing & Drive Growth in 2025 📈 As an expat living in Australia with a background…
✈️ Joe Aston’s ‘The Chairman’s Lounge’ Review: Exposing Qantas’ Corporate Failure
“Where was the caring in leaving children without meals? Where was the excellence in serving food unfit for purpose?”
Just off a Qantas flight that felt more “Spirit of Squeezed Sardine” than “Spirit of Australia,” I couldn’t shake the disconnect between my lived experience and the airline’s stated values of safety, caring, integrity, and excellence.
As I’ve been reading Joe Aston’s The Chairman’s Lounge, that disconnect has come into sharper focus. The book doesn’t just explain what’s gone wrong. It reveals how the pursuit of EBITDA and adjusted earnings has gradually reshaped Qantas into something unrecognisable.
My review explores the flight, the facts, and the bigger question facing all businesses:
👉 What happens when financial metrics trump human experience?💭 Read it now on pauldobinson.com.
- Books | Career | Technology
The Improbable Genesis of Netflix: A Review of ‘That Will Never Work’ by Marc Randolph
🗣️ “Everyone had an opinion. And every opinion was the same: That will never work.” ~ Marc Randolph, That Will Never Work Marc Randolph’s That…
Agentforce: The Key to Blending AI and Human Touch in Customer Service
Salesforce’s recent $2.5 billion investment announcement for Australia, announced at the Agentforce World Tour Sydney (Source: Salesforce), signals a major acceleration of AI adoption, with…
