We’ve all been there—relying on tech to guide us through a task, only to have it lead us down an unexpected (and sometimes embarrassing) path. But when you’re the Prime Minister of Britain and the autocue turns “hostages” into “sausages,” well, that’s one for the history books. Keir Starmer’s now infamous “Sausage Gate” incident may…
It’s the end of the month, and deals are being done against deadlines here at Salesforce. The energy is intense, as teams push to close those last few deals that will tip the scales in our favour. For those of us who’ve been in the game a while, this isn’t anything new—just another end-of-month crunch….
In my lifetime career in sales, I’ve consistently been taught a golden rule: highlight the values and strengths of my own product or service and refrain from disparaging the competition. This principle not only builds trust with clients but also fosters a positive and constructive dialogue. However, when I listen to political debates in the…
Many fans fondly remember the dominant Manchester United of yesteryear. Today, however, the club finds itself struggling. One reason often cited is the presence of high-profile players on hefty contracts who seem content to coast – much like the fascinating concept of “window sitters” in Japanese companies. Window Sitters in Japanese Culture In Japan, “window…
Introduction to the Salesforce Ecosystem The Salesforce ecosystem represents more than just a corporate entity; it is a dynamic community built around Salesforce, the world’s leading CRM platform. With Salesforce employing around 70,000 people and boasting a market cap of a quarter trillion dollars, its scale is immense. But beyond the numbers, the ecosystem includes…
Having just finished Seth Godin’s Linchpin: Are You Indispensable?, I found myself reflecting on its insights into creativity, innovation, and emotional intelligence, and how these principles profoundly align with my experiences in the Salesforce ecosystem. Godin’s teachings, while broad and universally applicable, hold specific weight for business professionals looking to make their mark in a…
In 2011, the landscape of communication and business was on the cusp of a revolution, one that would redefine not just how we connect but how businesses strategise for growth. That year, social media platforms like Facebook and Twitter were not just digital novelties but becoming the new public square. The Arab Spring showcased the…
Sales and Sports
Calling all rugby enthusiasts! As we eagerly huddle together, awaiting the knock-out stages of the Rugby World Cup, it hit me—what if our favourite Salesforce products were akin to the powerhouse players we cheer for on the pitch? But, before we scrum down into this analogy, let me confess: I’m not just a Salesforce enthusiast; I’m a…
This weekend, I finished reading Malcolm Gladwell‘s eye-opening book, Outliers: The Story of Success. As I was reading, I couldn’t help but think about how the insights in the book apply to the Salesforce ecosystem and our upcoming Dreamforce event. In Outliers, Gladwell explores the factors that contribute to extraordinary success. He argues that while talent and hard work are essential,…
