How did anyone used to do it? Five days a week in the office.School drop-offs. Dog walks. Hour-long commutes.Dinner on the table, footy training, homework supervision, laundry, groceries, deliveries, tradies, life admin… all somehow done before falling asleep in front of the 9:30 news. And now some leaders want us to “get back” to that?…
When you’ve been in the game long enough—whether in tech, business, or life—you earn the right to call yourself experienced. But what if the real power lies not in what you already know, but in how willing you are to see the world as if you don’t? Marc Benioff, the founder of Salesforce, calls this…
There’s a quote in The Choice that lingers long after the page turns: “We can’t change what happened—but we can choose to find the gift in our lives.” It’s the kind of truth that hits differently depending on where you are in life. When I picked up Edith Eger’s memoir, I wasn’t just looking for…
Most of what I write on pauldobinson.com is grounded in the safe terrain of technology, sport, and business. But sometimes, something personal lingers long enough to demand reflection. This post is one of those. It’s different. And I hesitated to write it. Because it’s about fairness. About identity. About systems built with good intent, which—over…
From Team Lunches to Trust: Simple Ways to Boost Wellbeing & Drive Growth in 2025 📈 As an expat living in Australia with a background in the tech and Salesforce ecosystem—and a keen interest in sports psychology and team dynamics—the World Happiness Report 2025 immediately resonated with me. It offers a data-driven perspective on how…
“Where was the caring in leaving children without meals? Where was the excellence in serving food unfit for purpose?”
Just off a Qantas flight that felt more “Spirit of Squeezed Sardine” than “Spirit of Australia,” I couldn’t shake the disconnect between my lived experience and the airline’s stated values of safety, caring, integrity, and excellence.
As I’ve been reading Joe Aston’s The Chairman’s Lounge, that disconnect has come into sharper focus. The book doesn’t just explain what’s gone wrong—it reveals how the pursuit of EBITDA and adjusted earnings has gradually reshaped Qantas into something unrecognisable.
My review explores the flight, the facts, and the bigger question facing all businesses:
👉 What happens when financial metrics trump human experience?
💭 Read it now on pauldobinson.com.
🗣️ “Everyone had an opinion. And every opinion was the same: That will never work.” ~ Marc Randolph, That Will Never Work Marc Randolph’s That Will Never Work isn’t just a nostalgic trip down memory lane—it’s a raw, unfiltered chronicle of the chaotic and exhilarating birth of Netflix. For those of us immersed in the…
Salesforce’s recent $2.5 billion investment announcement for Australia, announced at the Agentforce World Tour Sydney (Source: Salesforce), signals a major acceleration of AI adoption, with Agentforce leading the charge. As AI takes over more customer interactions, businesses need to ask themselves a critical question: Are we enhancing the customer experience or automating away the human…
Rugby has always been my sport. Growing up cheering for England, there’s no doubt where my heart lies on game day. But as someone fortunate enough to claim Australia as my second home, I’ve found myself rooting for the Wallabies with increasing passion—especially during their recent autumn internationals. It’s been a tough few years for…
We’ve all been there—relying on tech to guide us through a task, only to have it lead us down an unexpected (and sometimes embarrassing) path. But when you’re the Prime Minister of Britain and the autocue turns “hostages” into “sausages,” well, that’s one for the history books. Keir Starmer’s now infamous “Sausage Gate” incident may…
