There Must Be a Better Way: Moving Beyond Labels in a Data-Rich World
Most of what I write on pauldobinson.com is grounded in the safe terrain of technology, sport, and business. But sometimes, something personal lingers long enough…

Most of what I write on pauldobinson.com is grounded in the safe terrain of technology, sport, and business. But sometimes, something personal lingers long enough…

From Team Lunches to Trust: Simple Ways to Boost Wellbeing & Drive Growth in 2025 š As an expat living in Australia with a background…

āWhere was the caring in leaving children without meals? Where was the excellence in serving food unfit for purpose?ā
Just off a Qantas flight that felt more āSpirit of Squeezed Sardineā than āSpirit of Australia,ā I couldnāt shake the disconnect between my lived experience and the airlineās stated values of safety, caring, integrity, and excellence.
As Iāve been reading Joe Astonās The Chairmanās Lounge, that disconnect has come into sharper focus. The book doesnāt just explain whatās gone wrong. It reveals how the pursuit of EBITDA and adjusted earnings has gradually reshaped Qantas into something unrecognisable.
My review explores the flight, the facts, and the bigger question facing all businesses:
š What happens when financial metrics trump human experience?
š Read it now on pauldobinson.com.

š£ļø āEveryone had an opinion. And every opinion was the same: That will never work.ā ~ Marc Randolph, That Will Never Work Marc Randolphās That…

Thereās a truth Iāve come to appreciate in my mid-forties, something I wasnāt fully prepared for: the passage of time brings with it unexpected losses….

Rugby has always been my sport. Growing up cheering for England, thereās no doubt where my heart lies on game day. But as someone fortunate…

As a lifelong rugby fan married into an Afrikaans family, I approached Rassie: Stories of Life and Rugby with both curiosity and personal interest. Johan…

It’s the end of the month, and deals are being done against deadlines here at Salesforce. The energy is intense, as teams push to close…

As a professional who has spent over a decade immersed in the Salesforce ecosystem, frequently asked questions about strategies from customers are part and parcel…

As someone hailing from Plymouth, like Steven Bartlett, I was immediately drawn to “The Diary of a CEO: The 33 Laws of Business and Life.”…