As the Ashes unfolds in England and we go to Lords for the second test, there’s a bloody great void in the cricketing world. It’s been more than a year since the passing of one of the greatest spin bowlers of all time, Shane Warne. His absence is deeply felt, not only for his on-pitch…
Introduction: In the rapidly evolving sales landscape, the combination of Upserve and generative AI has the potential to revolutionise the way we sell and serve customers. By leveraging data-driven insights and personalised recommendations, sales professionals can deliver exceptional value and build stronger customer relationships. In this article, we will explore the theoretical benefits of Upserve…
In the dynamic world of Salesforce alliances, fostering thriving partnerships between vendor and partners is essential for driving customer success. With a play on our number one value here at Salesforce I have created the TRUST formula — a blueprint for effective partnering — rooted in Salesforce’s core value of trust. Drawing inspiration from industry…
Why was the meeting about nothing so long? Because it was a ‘full staff’ meeting. Meetings are the bane of modern office life. They take up precious time, interrupt our workflow, and often leave us feeling drained and unproductive. In fact, a recent article from Salesforce revealed that “nearly half (46%) of knowledge workers say they waste…
In 2015 I took 8 months off work to travel through Latin America and learn Spanish. The following year I returned to the workplace feeling rejuvenated, recharged and ready for a new challenge. What’s more, the time off gave me time to assess the direction I wanted to take my career and what work I…
Yesterday the world lost one of its greats. Probably the most talented boxer to ever live, certainly the most famous. He wasn’t nicknamed ‘The Greatest’ for nothing. An icon, a person who truly changed the way people looked at boxing; racism; war; religion. He spoke his mind and wasn’t afraid to take a chance. A…
