In the competitive arena of business, akin to a high-stakes game, a thought-provoking question was raised among us at Salesforce: What truly separates a manager from a leader? This question goes beyond mere semantics; it’s a deep dive into the core of organisational influence and the growth of our professional…
Business
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5 Proven Strategies to Stand Out in a Competitive Job Market: Insights from Motivational Psychology
In the current economic landscape, we’re witnessing a unique confluence of factors: soaring inflation rates, escalating interest rates, and record low unemployment levels. These dynamics aren’t just numbers on a chart; they have real-world implications for professionals across the board. With the cost of living on the rise due to…
Management
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From the Rugby Field to the Boardroom: Rebuilding and Winning in Technology Sales
(Alternative title: Looking for silver linings in the clouds). Introduction: As a devoted England fan, I couldn’t help but feel the rollercoaster of emotions during the recent Rugby World Cup semi-final between England and South Africa. A day later, I’m still coming to terms with the result, but I find…
Management
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Drawing Leadership Wisdom from “Ted Lasso”
Recently, while immersing myself in the world of Ted Lasso alongside my wife, I found that beneath the laughter lay an array of valuable life lessons. These insights, delivered through Ted’s unique lens, are far from confined to the screen. They seamlessly translate into the world of business, offering a…
Management
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Triumph Beyond Rankings: The Business Symphony of Experience and Resilience
This weekend’s Quarter Final clashes in the Rugby World Cup, featuring the formidable rugby powerhouses Ireland and New Zealand, alongside the gripping duel between France and South Africa, went beyond delivering mere thrills for fervent fans. It was a spectacle that unravelled a profound lesson, one extending far beyond the…
Business
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The Crucial Link: Why Data Quality is the Backbone of AI
In the bustling business sphere, Artificial Intelligence (AI) and its creative counterpart, Generative AI, are the maestros orchestrating a symphony of innovation. But, here’s the catch — the quality of your data is the silent choreographer determining whether this performance is a well-executed masterpiece or a comedic calamity. Understanding Generative…
Business
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Rucking Tech: A Rugby Fan’s Playbook for Dominance with Salesforce and EinsteinGPT
Calling all rugby enthusiasts! As we eagerly huddle together, awaiting the knock-out stages of the Rugby World Cup, it hit me—what if our favourite Salesforce products were akin to the powerhouse players we cheer for on the pitch? But, before we scrum down into this analogy, let me confess: I’m not just…
Business
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Balancing the Scrum: Lessons for Australian Rugby and Business
Wallabies prop Pone Fa’amausili at the end of the 2023 Rugby World Cup Pool C match against Wales. Photograph: Sébastien Bozon/AFP/Getty Images, Australia’s now almost inevitable Rugby World Cup exit with a young and inexperienced team, coupled with the omission of seasoned players like Michael Hooper and Quade Cooper, has…
Books
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7 Key Takeaways from Outliers for a Successful Career in the Salesforce Ecosystem and Beyond
This weekend, I finished reading Malcolm Gladwell‘s eye-opening book, Outliers: The Story of Success. As I was reading, I couldn’t help but think about how the insights in the book apply to the Salesforce ecosystem and our upcoming Dreamforce event. In Outliers, Gladwell explores the factors that contribute to extraordinary success. He argues that while talent…
Business
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Unlocking Business Success: Lessons from Elite Rugby
The 2023 Rugby World Cup is just around the corner, and I’m excited to be cheering on my two favourite teams, England and Australia. As a former employee of Capgemini, I’m also proud to see my old employer as a sponsor of this year’s tournament. Beyond the excitement of the…