We’ve all been there—relying on tech to guide us through a task, only to have it lead us down an unexpected (and sometimes embarrassing) path. But when you’re the Prime Minister of Britain and the autocue turns “hostages” into “sausages,” well, that’s one for the history books. Keir Starmer’s now infamous “Sausage Gate” incident may…
As a lifelong rugby fan married into an Afrikaans family, I approached Rassie: Stories of Life and Rugby with both curiosity and personal interest. Johan “Rassie” Erasmus is a figure who transcends the sport. His journey from a small town in Despatch to becoming one of the most influential leaders in world rugby offers valuable…
It’s the end of the month, and deals are being done against deadlines here at Salesforce. The energy is intense, as teams push to close those last few deals that will tip the scales in our favour. For those of us who’ve been in the game a while, this isn’t anything new—just another end-of-month crunch….
This morning, I had the joy of starting my day at my son’s school, watching him and his friends parade around as a myriad of book heroes. From Harry Potter to Cristiano Ronaldo, numerous Marvel superheroes (including my son as Iron Man), Stick Man, Sherlock Holmes, Maverick from Top Gun, and pretty much everything in…
As a professional who has spent over a decade immersed in the Salesforce ecosystem, frequently asked questions about strategies from customers are part and parcel of my daily routine. Whether it’s during a casual chat at a conference or in a formal consultation, the inquiry often boils down to: “What is the best strategy for…
Welcome to the “Best of the Rest – Einstein 1 Edition,” where I delve into the latest and greatest developments in Salesforce’s Einstein 1 platform. This month, I explore practical use cases, innovative features, and insightful guides that showcase how Einstein 1 is transforming the way organisations leverage AI. Let’s dive in! 1. The Future…
As someone hailing from Plymouth, like Steven Bartlett, I was immediately drawn to “The Diary of a CEO: The 33 Laws of Business and Life.” It’s rare to see someone from our hometown rise to such prominence, and this shared connection provided a unique hook that made me eager to delve into his insights. While…
In my lifetime career in sales, I’ve consistently been taught a golden rule: highlight the values and strengths of my own product or service and refrain from disparaging the competition. This principle not only builds trust with clients but also fosters a positive and constructive dialogue. However, when I listen to political debates in the…
Imagine a young Australian athlete, full of potential and dreams of representing their country on the world stage. However, as they look for opportunities to develop their skills, they find fewer training programs, shrinking leagues, and a lack of financial support. This is the reality for many aspiring athletes as Australia’s sports federations grapple with…
As the European Championships approach, I find myself humming the iconic tune by David Baddiel and Frank Skinner. The lyrics of “Three Lions” echo in my mind: “It’s coming home, it’s coming home, football’s coming home…” But as much as my heart yearns for glory, the realist in me knows the rollercoaster ride that being…
