From Glory to Gloom: Can Manchester United Escape the Window Sitter Trap?
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From Glory to Gloom: Can Manchester United Escape the Window Sitter Trap?

Many fans fondly remember the dominant Manchester United of yesteryear. Today, however, the club finds itself struggling. One reason often cited is the presence of high-profile players on hefty contracts who seem content to coast – much like the fascinating concept of “window sitters” in Japanese companies. Window Sitters in Japanese Culture In Japan, “window…

The Emotional Power of Giving Thanks in Business
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The Emotional Power of Giving Thanks in Business

In the fast-paced world of tech and business, we often find ourselves moving from one task to the next without taking a moment to reflect and appreciate. At Salesforce, a culture of gratitude is ingrained in our ethos, and we make it a point to say “Thank you” during our presentations and interactions. But how…

From Good to Great: The Final Push for Excellence
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From Good to Great: The Final Push for Excellence

As the football season in the UK comes to a close, there’s much to reflect upon, particularly for Arsenal fans. Mikel Arteta has taken the club on an incredible journey, transforming a team once out of European competition to one that has come agonisingly close to winning the Premier League two years in a row….

The Salesforce Ecosystem
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Unlocking Potential with the Salesforce Ecosystem: Opportunities and Innovations

Introduction to the Salesforce Ecosystem The Salesforce ecosystem represents more than just a corporate entity; it is a dynamic community built around Salesforce, the world’s leading CRM platform. With Salesforce employing around 70,000 people and boasting a market cap of a quarter trillion dollars, its scale is immense. But beyond the numbers, the ecosystem includes…

Chicken-Fried Values & Salesforce – Striking the Right Chords
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Chicken-Fried Values & Salesforce – Striking the Right Chords

Happy Friday, everyone! As the author Richard Nelson Bolles once said, “Always remember that Fridays are the golden clasp that binds the volume of the week.” For those familiar with my playlist, you know my passion for country music runs deep. Currently, “Chicken Fried” by Zac Brown Band is getting the most plays (check it…

Becoming Indispensable in Tech: 5 Lessons from Seth Godin’s Linchpin to help you succeed in the Salesforce Ecosystem
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Becoming Indispensable in Tech: 5 Lessons from Seth Godin’s Linchpin to help you succeed in the Salesforce Ecosystem

Having just finished Seth Godin’s Linchpin: Are You Indispensable?, I found myself reflecting on its insights into creativity, innovation, and emotional intelligence, and how these principles profoundly align with my experiences in the Salesforce ecosystem. Godin’s teachings, while broad and universally applicable, hold specific weight for business professionals looking to make their mark in a…

AI and Brand Growth: Strategies for the Digital Era
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AI and Brand Growth: Strategies for the Digital Era

In 2011, the landscape of communication and business was on the cusp of a revolution, one that would redefine not just how we connect but how businesses strategise for growth. That year, social media platforms like Facebook and Twitter were not just digital novelties but becoming the new public square. The Arab Spring showcased the…

Patience Reimagined: Insights from Life and Leadership’s Labyrinth
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Patience Reimagined: Insights from Life and Leadership’s Labyrinth

It’s been almost eight years since I last blogged on patience. Back in Thailand, patiently waiting for our Australian work visas, I wrote, “Patience is keeping going, being active and productive when progress is hard and slow. It’s the capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset.” This reflection,…

Top 4 Storytelling Strategies to Boost Your Salesforce Partnership Success
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Top 4 Storytelling Strategies to Boost Your Salesforce Partnership Success

“The most powerful person in the world is the storyteller. The storyteller sets the vision, values, and agenda of an entire generation that is to come.” – Steve Jobs In the heart of the Salesforce ecosystem, where innovation, trust, and collaboration illuminate the path to success, storytelling emerges as the quintessential craft. My journey into…

Bulls-Eye: Eight Business Lessons from The Last Dance
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Bulls-Eye: Eight Business Lessons from The Last Dance

In the realm of sports documentaries, the saga of the Chicago Bulls’ final championship run stands as a beacon for understanding the intricacies of team success, leadership, and the dynamics of building a winning culture. This journey, while significantly buoyed by the presence of basketball legend Michael Jordan, offers profound insights that transcend the sheer…