AI in Consulting: Asking the Right Questions Before Deploying Agentforce
Experiencing the Salesforce Agentforce World Tour firsthand this week in Sydney was inspiring. Seeing cutting-edge AI in action and how Salesforce is shaping the future…
Agentforce: The Key to Blending AI and Human Touch in Customer Service
Salesforce’s recent $2.5 billion investment announcement for Australia, announced at the Agentforce World Tour Sydney (Source: Salesforce), signals a major acceleration of AI adoption, with…
15 Years with Salesforce: From Bermuda to Agentforce
I still remember the day I first encountered Salesforce, about 15 years ago. I was at Yabsta Digital in Bermuda, juggling multiple roles – admin,…
“Sausage Gate” And Other Gaffes: When Technology Trips Us Up”
We’ve all been there, relying on tech to guide us through a task, only to have it lead us down an unexpected (and sometimes embarrassing)…
What’s the wildest thing you’ve done to close a deal on time? Discover the Extreme Lengths Others Have Taken.
It’s the end of the month, and deals are being done against deadlines here at Salesforce. The energy is intense, as teams push to close…
- Books | Education | Motivation
Book Week Magic: How Teachers and Stories Shape Lifelong Learners
This morning, I had the joy of starting my day at my son’s school, watching him and his friends parade around as a myriad of…
Boost Your Salesforce Projects: The Ultimate Guide to Partner Strategies
As a professional who has spent over a decade immersed in the Salesforce ecosystem, frequently asked questions about strategies from customers are part and parcel…
Best of the Rest Salesforce Blogs- Einstein 1 Edition
Welcome to the “Best of the Rest – Einstein 1 Edition,” where I delve into the latest and greatest developments in Salesforce’s Einstein 1 platform….
The Emotional Power of Giving Thanks in Business
In the fast-paced world of tech and business, we often find ourselves moving from one task to the next without taking a moment to reflect…
Inspiring the Future Through Early Mathematics and AI 🌟
This morning, my 4-year-olds first words on waking were literally solving a simple maths problem and asking for help with another. Alongside being confirmation that…
