Business | Management | Motivation | Travel
Why I Write (and Why I Donāt Need Anyoneās Permission)
Thereās a quiet power in sitting down to write, even when the destination is unclear. I donāt write because I have all the answers. I…
AI in Consulting: Asking the Right Questions Before Deploying Agentforce
Experiencing the Salesforce Agentforce World Tour firsthand this week in Sydney was inspiring. Seeing cutting-edge AI in action and how Salesforce is shaping the future…
- Motivation | Business | Career | Education | Technology
There Must Be a Better Way: Moving Beyond Labels in a Data-Rich World
Most of what I write on pauldobinson.com is grounded in the safe terrain of technology, sport, and business. But sometimes, something personal lingers long enough…
- Business | Career | Motivation | Sales | Technology
The World Happiness Report 2025: Building a Connected Team (And Why It Matters to Your Bottom Line) š
From Team Lunches to Trust: Simple Ways to Boost Wellbeing & Drive Growth in 2025 š As an expat living in Australia with a background…
āļø Joe Aston’s ‘The Chairman’s Lounge’ Review: Exposing Qantas’ Corporate Failure
āWhere was the caring in leaving children without meals? Where was the excellence in serving food unfit for purpose?ā
Just off a Qantas flight that felt more āSpirit of Squeezed Sardineā than āSpirit of Australia,ā I couldnāt shake the disconnect between my lived experience and the airlineās stated values of safety, caring, integrity, and excellence.
As Iāve been reading Joe Astonās The Chairmanās Lounge, that disconnect has come into sharper focus. The book doesnāt just explain whatās gone wrong. It reveals how the pursuit of EBITDA and adjusted earnings has gradually reshaped Qantas into something unrecognisable.
My review explores the flight, the facts, and the bigger question facing all businesses:
š What happens when financial metrics trump human experience?š Read it now on pauldobinson.com.
15 Years with Salesforce: From Bermuda to Agentforce
I still remember the day I first encountered Salesforce, about 15 years ago. I was at Yabsta Digital in Bermuda, juggling multiple roles ā admin,…
The Wallabies’ Resurgence: A Tale of Determination, Leadership, and Revival
Rugby has always been my sport. Growing up cheering for England, thereās no doubt where my heart lies on game day. But as someone fortunate…
“Sausage Gate” And Other Gaffes: When Technology Trips Us Upā
Weāve all been there, relying on tech to guide us through a task, only to have it lead us down an unexpected (and sometimes embarrassing)…
What’s the wildest thing you’ve done to close a deal on time? Discover the Extreme Lengths Others Have Taken.
It’s the end of the month, and deals are being done against deadlines here at Salesforce. The energy is intense, as teams push to close…
Boost Your Salesforce Projects: The Ultimate Guide to Partner Strategies
As a professional who has spent over a decade immersed in the Salesforce ecosystem, frequently asked questions about strategies from customers are part and parcel…
