Too many AI projects are built fast, but not smart. This post breaks down what the API era got right and how reuse, orchestration, and structure can help you scale AI without blowing the budget.
We’re obsessed with intelligence, from AI to IQ. But what if our very definition is limiting us? This thought piece challenges conventional wisdom, exploring why true intelligence isn’t just about processing power, but about what we do with it. Drawing on behavioural science and psychology, we reveal how our focus on shallow metrics can distract us from what truly matters in life and business: purpose, growth, and meaningful outcomes. Discover why understanding isn’t mimicry, and how choosing what to measure can shape a profoundly different, more valuable future.
When I finished school with strong results in maths and physics, I was well-placed to become an engineer. I loved solving problems, thinking in systems, and teasing apart complexity. But someone (it may have been my maths teacher) told me, “you’d be bored in engineering.” At the time, I believed them. And it wasn’t just…
Salesforce’s recent $2.5 billion investment announcement for Australia, announced at the Agentforce World Tour Sydney (Source: Salesforce), signals a major acceleration of AI adoption, with Agentforce leading the charge. As AI takes over more customer interactions, businesses need to ask themselves a critical question: Are we enhancing the customer experience or automating away the human…
In my last blog post, I emphasised the importance of continuous development in the business world. This relentless pursuit of improvement led me back to James Kerr’s “Legacy,” a book that provides profound insights into building a culture of excellence, highly relevant not just in sports but across the business and technology sectors. Understanding the…
IntroductionAs Artificial Intelligence (AI) increasingly becomes a cornerstone of modern business practices, mastering change management in this domain is not just a necessity, it’s an imperative. This post integrates insights from Salesforce’s Trailhead on empowering workers in the AI Age with perspectives from Deloitte and Accenture, offering a comprehensive view on navigating the complexities of…