Salesforce’s recent $2.5 billion investment announcement for Australia, announced at the Agentforce World Tour Sydney (Source: Salesforce), signals a major acceleration of AI adoption, with Agentforce leading the charge. As AI takes over more customer interactions, businesses need to ask themselves a critical question: Are we enhancing the customer experience or automating away the human…
Introduction:In the whirlwind of modern life, juggling work, family, and health can feel like a circus act. But, as I’ve discovered, it’s not only possible to fit exercise into a hectic schedule, it can also be a lot of fun! Drawing from my own experiences and a sprinkle of wisdom from industry gurus, I’m excited…
Introduction As Salesforce enters the second half of our fiscal year, the concept of perfect timing in sales becomes ever more crucial. Inspired by Daniel Pink’s book “When: The Scientific Secrets of Perfect Timing,” I was intrested to look into how deadlines, midpoints, and individual ownership profoundly influence sales success. Understanding the impact of timing…
Do you ever feel like your productivity takes a nosedive in the afternoon? Or that you’re more creative in the morning? If so, you’re not alone. Our daily mood follows a predictable pattern, with peaks and troughs throughout the day. In his book When, Daniel Pink explores the science of timing and how we can…
“Life is a constant juggle,” tweeted Randi Zuckerberg in 2011, highlighting the ongoing struggle to maintain a balance between career, family, friendships, fitness, and sleep. Years later, this sentiment still resonates, prompting profound reflections on personal purpose and the tradeoffs we make to achieve success and fulfilment. https://cdn.embedly.com/widgets/media.html?type=text%2Fhtml&key=a19fcc184b9711e1b4764040d3dc5c07&schema=twitter&url=https%3A//twitter.com/randizuckerberg/status/145030699966136320%3Fs%3D20&image=https%3A//i.embed.ly/1/image%3Furl%3Dhttps%253A%252F%252Fabs.twimg.com%252Ferrors%252Flogo46x38.png%26key%3Da19fcc184b9711e1b4764040d3dc5c07 As I engaged in a recent conversation…
Why was the meeting about nothing so long? Because it was a ‘full staff’ meeting. Meetings are the bane of modern office life. They take up precious time, interrupt our workflow, and often leave us feeling drained and unproductive. In fact, a recent article from Salesforce revealed that “nearly half (46%) of knowledge workers say they waste…
